Terms and Conditions

Effective Date: 05/03/2025

Welcome to Sankalpa Silver Jewellery. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our website and/or making a purchase, you agree to these Terms and Conditions. Please read them carefully.

1. General Terms

These Terms and Conditions apply to all users of the Sankalpa Silver Jewellery website. Sankalpa Silver Jewellery reserves the right to change these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new Terms and Conditions.

2. Account Registration

To make a purchase on our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to provide accurate and complete information when creating your account and to update your information as necessary to keep it accurate and complete.

3. Products and Pricing

All product descriptions, including prices, weights, and dimensions, are as accurate as possible. However, we do not guarantee that all descriptions are error-free. Prices are subject to change without notice. All prices are inclusive of applicable taxes as per Indian law unless stated otherwise.

The actual product may slightly differ from the images displayed on our website due to variations in display settings, photography, and the natural characteristics of  materials.

4. Orders and Payment

By placing an order, you make an offer to purchase products from us. We reserve the right to accept or decline your order at our discretion. An order is not accepted until we confirm it by sending an order confirmation email.

We accept various payment methods as displayed on our website. All payments are processed securely through authorized payment gateways. We do not store your payment card details.

5. Shipping and Delivery

We deliver products throughout India. Delivery times are estimates only and may vary based on your location and other factors. We are not responsible for any delays caused by customs, postal/courier services, or events beyond our control.

You are responsible for providing accurate shipping information. We are not liable for any delays or non-delivery resulting from inaccurate shipping information.

6. Returns and Refunds

Please refer to our separate Return Policy and Refund Policy for detailed information on returns, exchanges, and refunds.

7. Product Warranty

The warranty does not cover damage resulting from normal wear and tear, improper use, accidents, or unauthorized repairs.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, product designs, and software, is the property of Sankalpa Silver Jewellery and is protected by Indian and international copyright and intellectual property laws. You may not use, reproduce, distribute, or create derivative works based on our content without our express permission.

9. User Content

If you submit reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, and display such content worldwide. You represent that you own or have the rights to the content you submit.

10. Limitation of Liability

To the fullest extent permitted by law,Sankalpa Silver Jewellery shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your use or inability to use our website or products.

Our total liability for any claim arising from or related to these Terms and Conditions shall not exceed the amount paid by you for the product(s) giving rise to such claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Sankalpa Silver Jewellery, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of our website or violation of these Terms and Conditions.

12. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in the business registered district.

13. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Sankalpa Silver Jewellery
71/1, GVS SQUARE, AVENUE ROAD, BANGALORE 560002

Email: info@sankalpajewellery.com
Phone: 6366 063 836